This Privacy Policy, together with our Terms of Use, outlines how The Prop Dept will use any personal information that we collect from you, or you provide to us, when you avail of The Prop Dept services and/or communicate with us through our website, social media accounts, or official channels of communication.

We are committed to managing, processing, and protecting your personal information in accordance with this Privacy Policy.

When We Collect Personal Information

We collect personal information upon inquiry through this website when you avail of our services. Personal information may include your name, gender, phone number, email address, delivery address, and possibly other contact information. From time to time, we may conduct business surveys and collect images of our props used in client projects.

How We Use Personal Information

By providing us with your personal information, you are consenting to the collection, use, and disclosure of your personal information for the following purposes:   

• To fulfill your requests for services and communicate with you about those requests;   
• To administer promotions and surveys;   
• To help us personalize our service offerings, website services, and advertising;
• To help us improve your experience with our services;   
• To send you information about our products, services, and promotions;   
• To conduct research and analysis to improve our products and services and for marketing and promotional activities;   
• To respond to reviews, comments, feedback, or claims you provide to us;   
• To make such disclosures as may be required for any of the above purposes or as required by law.   

How We Protect Your Personal Information 

All reasonable efforts are made to ensure any personal information held by us is stored in a secure and safe place and accessed by our authorized staff or authorized Third Parties. It should be noted that no system is impenetrable, and no information provided over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the security of any information that you transmit to us or receive from us over the internet.  

Retention Period

Personal information shall only be retained for as long as necessary for the fulfilment of the declared, specified and legitimate purpose.

Contact Us 

For any queries, comments, or concerns—including but not limited to: withdrawing your consent to our use of your personal information, requesting access and/or correction of your personal information—please send your request in writing to the following:  

Attn: The Prop Dept
Email: [email protected]

Amendments

We may amend or update this Privacy Policy from time to time, and all information will be governed by our most recent Privacy Policy, available on our website.